Skip to content

port135.com

  • About
  • Contact

Home » IIS » Event ID 4625: An account failed to log on

Event ID 4625: An account failed to log on

August 14, 2019 by Port135

You may see “An account failed to log on” in Event Viewer with ID 4625 if there are failed attempts to your IIS server from a user or service.

In my case, this was a server in the Exchange environment. The error message we saw in the Event Viewer is below. It was being logged after half an hour.

An account failed to log on.
Subject:
Security ID: SYSTEM
Account Name:
Account Domain: CONTOSO
Logon ID: 0x5f9
Logon Type: 3

Account For Which Logon Failed:
Security ID: NULL SID
Account Name:
Account Domain:

Failure Information:
Failure Reason: Account currently disabled.
Status: 0xc000006e
Sub Status: 0xc0000072

Process Information:
Caller Process ID: 0x2c0
Caller Process Name: C:\Windows\System32\inetsrv\w3wp.exe

Network Information:
Workstation Name:
Source Network Address: –
Source Port: –

Detailed Authentication Information:
Logon Process: Authz
Authentication Package: Kerberos
Transited Services: –
Package Name (NTLM only): –
Key Length: 0

Environment:

  • OS is Windows Server 2008 R2
  • Exchange Server 2010
  • The server is exposed to internet

Solution for Event ID 4625 (An account failed to log on)

Check the IIS logs to determine where the requests are coming from around the time you Event ID 4625 is logged.

In my case, I saw that there was a certain server making these requests. Upon checking the server, we saw that an obsolete third-party service was causing the failed attempts. Disabling this service solved the issue.

If you are seeing 0xc0000005 exception code in regards to your w3wp.exe crash, check this post out: 0xc0000005 exception code causes w3wp.exe crashes

References:

  • Microsoft documentation about Event ID 4625
  • Additional information for Event ID 4625
  • Additional information for Event ID 4624

Port135

Blogger for 20 years. I love creating helpful content and sharing with the world. Reach me out for any questions or feedback.
Categories IIS

Recent Posts

  • (Solved) Seems like your server is missing the PHP zip module
  • What is the best way to deal with procrastination?
  • OneDrive doesn’t sync or sign in on Ethernet connection
  • The updated list of Turo Go Eligible Cars
  • The use of VPNs to Access YouTube TV and Other Streaming Services
2011-2026 © port135.com
Editorial Policy - Terms and Conditions - Privacy Policy
  • Contact